Business Digital Banking
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If you accessed your accounts through Business Online Banking at Pacific Premier Bank, you will now access your accounts through Columbia’s Commercial Online Banking system.
Your company ID, user ID and password have not changed. If you need assistance, please contact Treasury Management Support at 1-866-563-1010. |
Key Changes to Services
These are the changes you need to know about to ensure a smooth transition.
Recurring and Scheduled TransfersÂ
Recurring transfers, with the exception of loan transfers, will transition.
Alerts
Some alerts may need to be re-established.
Zelle®
You will be un-enrolled and will need to re-enroll with Columbia Bank.
Quicken/QuickBooks
Data must be backed up prior to 4:00pm PT on January 23, 2026, and reconnected following the transition.
Check Positive Pay, Payee Match and Reverse Positive Pay
Update the ABA in your issue file.
ACH Services
You will need to update the bank name and routing number.
Remote Deposit Capture
Will automatically transition over with limited changes.
Mobile App
You will need to download the Columbia Mobile app.
eStatements
Requires re-enrollment.
Business Bill Pay
Will automatically transition over with limited changes or actions.
ACH Positive Pay
Will automatically transition over with limited changes.
Wires – Commercial Online Banking
Update the routing number effective January 26, 2026.
TradeConnect – International Wires
You will need to take several actions to send international wires through ColumbiaXchange.
Transaction History
With the exception of loan history, all history and check images will automatically transition.
Administration & Secondary Users
All user entitlements and preferences will remain.
Treasury Management Lockbox
Will automatically transition over with limited changes.
Courier Service
Will automatically transition over with no changes.
Reporting & SFTP Transmissions
Will automatically transition over with limited changes.
Commercial Online Banking Account Settings
Review changes occurring in Commercial Online Banking Account Settings.
First-Time Login
You will login to Columbia Commercial Online Banking. Follow the step-by-step instructions.
Training Resources
View FAQs and user guides to help you with Columbia’s Commercial digital banking system and services.
Services & Support
We are here to help you throughout the transition.