Account numbers remain: Most account numbers remain the same. There are a limited amount of account numbers that will need to be updated. You will be notified prior to January 26 if your account number will be impacted.

Continue using HOA’s unique routing number: You should continue to use HOA’s unique routing number of 111025453. Items with this number will continue to process without interruption. It’s important to note that the Bank’s general routing number changes to 123205054 effective January 26, 2026. If you have items that are still using Pacific Premier’s routing number, they will continue to process without interruption after January 26.

Automatic transfers and payments: All automatic withdrawal and deposit functions between your accounts that were initiated through your branch and not created through online banking will continue without interruption. Click here for information about online banking transfers and payments. Additionally, all auto-payments and direct deposits will be received and processed as usual.

Checks will continue to process: Continue using your current Pacific Premier Bank checks until they run out—they’ll process without issue. When your checks run out you will need to order Columbia Bank checks. You can do this by contacting HOA Client Service. If you are printing checks from your software, you can continue to do so without interruption.

Transaction history and check images: Transaction history and check images will be available in Columbia’s Commercial Online Banking. If you need additional information, please contact HOA Client Service.

Funds availability policy and your ability to withdraw funds: This policy statement applies to “transaction” Accounts. Transaction Accounts, in general, are Accounts which permit an unlimited number of payments to third persons and an unlimited number of telephone and preauthorized transfers to other Accounts of yours with us. Checking Accounts are the most common transaction Accounts. Feel free to ask us whether any of your other Accounts might also be under this policy. Our general policy is to make funds from your Check deposits available to you on the first Business Day after the day we receive your deposit. Funds from electronic deposits and cash will be available on the day we receive the deposit. Once the funds are available, you can withdraw them in cash and/or we will use the funds to pay Checks that you have written. Please remember that even after we have made funds available to you, and you have withdrawn the funds, you are still responsible for Checks you deposit that are returned to us unpaid and for any other problems involving your deposit.

Determining the availability of a deposit: Deposits made at our Branches before 5:00 P.M. PT (cutoff times may be later on some days or at some locations) on a Business Day, will be considered deposited on this day. However, deposits made at our Branches after 5:00 P.M. PT, or on a non-Business Day, will be considered deposited on the next Business Day. Deposits made at a Columbia ATM before 6:00 P.M. PT, on a Business Day, will be considered deposited on this day. However, deposits made at a Columbia ATM after 6:00 P.M. PT, or on a non-Business Day, will be considered deposited on the next Business Day. Cash and Check deposits made at a non-Columbia ATM are made available the next Business Day. Please refer to our Business Rules and Regulations for more details. These can be found at columbiabank.com/disclosures.

Statement date: You will receive a final statement on your existing accounts with a date as of January 23, 2026. Going forward, your statement will continue according to your current statement cycle. You will continue to receive your statements via WebVault. If you accessed your statements through Business Online Banking today, you will need to re-enroll in eStatements. Learn more.

If you had accounts at Columbia Bank prior to the merger, your transferred deposits are separately insured from any accounts you already had at Columbia Bank for a grace period of six months following the date of the merger, ending on September 1, 2025. This grace period provides you an opportunity to restructure your accounts, if necessary, to make sure you maintain 100% FDIC coverage.

Certificates of Deposits (CDs) from Columbia Bank are separately insured from your deposits at Columbia Bank until the earliest maturity date after the end of the six-month grace period.

CDs that mature during the six-month grace period and are renewed for the same term and in the same dollar amount (either with or without accrued interest added to the principal amount) continue to be separately insured until the first maturity date after the six-month grace period.

If a CD matures during the six-month grace period and is renewed on any other basis, it is separately insured only until the end of the six-month grace period.

You should continue to use your existing Pacific Premier Bank ATM or debit card as you always have after January 26, 2026. Your PIN will remain the same and all automatic payments and transfers, and mobile wallet services will continue without interruption.

Daily Limits: As of January 26, 2026, your debit card daily limits will change as outlined below. Limits reset at midnight Pacific Standard Time.

• $750 in ATM withdrawals
• $5,000 in online and point-of-sale purchases
• 20 transactions total

You will receive a new Columbia Bank Visa® Debit Card after January 26, 2026, when either your existing Pacific Premier Bank card expires, is replaced due to damage or is reported lost/stolen. Your new card will contain a new card number and expiration date. Once you receive your new Columbia Bank Visa debit card, you will need to update your card on file with any service providers. Be sure to read the activation instructions that will be included with your new card.

First National Bank of Omaha (FNBO)-Issued Credit Cards: Continue using your existing Pacific Premier Bank credit card issued through First National Bank of Omaha (FNBO). All automatic payments, recurring transfers and mobile wallet services will continue without interruption. Please continue to make payments as you always have.

When your card expires or needs to be reissued for any reason, you will be issued a new card from FNBO. Columbia Bank is unable to provide servicing for FNBO credit cards.

Contact FNBO directly at 888-295-5540 for assistance related to your credit card.

There will be no changes to your Merchant Services provider, billing, processing or equipment. Merchant deposits will automatically transition to your account. If you need assistance, please contact Worldpay at 844-654-7339 or visit the Worldpay iQ customer service website at www.accessmyiq.com/login.

Your lockbox services will continue without interruption. You will continue to have access to Lockbox through the Members Hub URL https://CABlockbox.columbiabank.com using the same login credentials you use today. If you access the Members Hub with the previous URL, you will be re-directed to the new site. Learn more.

There will be no changes to existing Cash Vault services. You will continue to use the same armored carrier and remain on the same transportation schedule. Change order requests will be submitted via Loomis ICO Plus or via Brinks 24Seven online applications. CompuSafe and Cash in Transit customers will continue to be serviced by Brinks.

MoneyPass Network: Access to the MoneyPass Network will be discontinued. You can continue using your Pacific Premier Bank debit or ATM card at any of the more than 350 Columbia Bank ATMs across the West without a fee. Please refer to the Account Transition chart for details about your account and non-Columbia Bank ATM fees.

Deposits: You will be able to make deposits at any Columbia Bank ATM that accepts deposits beginning January 26, 2026. Deposits at former Pacific Premier Bank ATMs will become unavailable once the ATM is transitioned to Columbia’s network between December 29, 2025 and January 20, 2026. Deposit functionality will resume on January 26, 2026.