Business
Your Business Digital Banking services have changed.
Understand Your New Accounts & Services
Business Account Transition Charts
Learn the details and features of your new Columbia Bank business accounts.
Business Accounts and Services Details
Find out more details about the transition of your accounts, debit and credit cards, checks, loans, and other services.
Key Transition Details & Checklist
This list of items is designed to help ensure you are prepared for the transition. Review the following information and actions you may need to take regarding changes to your accounts, services,
cards and online banking services to ensure you are prepared for the transition on January 26, 2026.
All Clients
Review and complete the following items prior to January 23, 2026:
Review your new account details
Account numbers remain the same; however your account details and benefits are changing. Learn more.
Continue to use your Pacific Premier Bank debit card
Debit Cards will continue to work without interruption. You will be reissued a Columbia Bank debit card after January 26, 2026. Learn more.
Continue to use your Pacific Premier Bank checks
Checks will continue to process as usual. Continue using your current Pacific Premier Bank checks until they run out. Learn more.
Note the new routing number, effective January 26, 2026
The routing number will change to 123205054 effective January 26, 2026. You will need to use this new
routing number for wires, ACH transactions, and Check Positive Pay issue files beginning January 26.
Note the new SWIFT code to receive international wires
Columbia Bank Swift BIC UMPQUS6P
Save the Treasury Management Support contact information
Begin using this number on January 26, 2026 for assistance with Commercial Online Banking and
Treasury Management services.
1-866-563-1010
7 a.m.-6 p.m. PT Monday-Friday
Columbia Bank’s Go-To live chat will also be available within your Columbia Commercial Online
Banking session under the “Help and Live Chat” pop-up, M-F from 7:30 a.m.-5:30 p.m. PT.
All Business Online Banking Clients
Review and complete the following items prior to January 23, 2026:
Ensure you have access to your current multi-factor authentication method for logging in
You need access to your existing multi-factor authentication method for logging into Columbia Bank’s Commercial Online Banking starting January 26, 2026. Multi-factor authentication methods include one of the following: Hard tokens that include a physical device that sends unique time-based code, or soft tokens that send a time-based code to your mobile app. If you are unsure about what a unique multi-factor authentication method is, contact Client Services at 1-855-343-4070 today.
Note your current Pacific Premier Bank Business Online Banking company ID, user ID and password
You will need your existing business online banking company ID, user ID and password to log into Columbia Bank’s Commercial Online Banking system for the first time beginning January 26, 2026. If you do not know one or more of these contact Client Services at 1-855-343-4070 today so you have them, otherwise you will not be able to login for the first time without assistance.
Release ACH batches with an effective date of January 26, 2026 or prior by 4:00 p.m. PT on January 23, 2026
Only ACH items with an effective date of January 26, 2026 or prior should be sent using Pacific Premier Business Online Banking. Use Columbia’s Commercial Online Banking to schedule batches with an effective date of January 27, 2026 and beyond. Learn more.
Business Online Banking Administrators: Remove inactive users from Pacific Premier Business Online Banking by January 23, 2026
Columbia charges for users in Commercial Online Banking – ensure you aren’t paying for users that are inactive. Also ensure that you have no recurring transactions approved by the inactive user prior to removing them, otherwise you will also delete the recurring transaction. Learn more.
Backup your Quicken or QuickBooks data by 4:00 p.m. PT on January 23, 2026
This ensures your data is current when reactivating Quicken or QuickBooks to Columbia’s Commercial Online Banking. Learn more.
Download or save loan transaction history prior to January 23, 2026
Loan history will not transition to Columbia’s Commercial Online Banking system. Learn more.
Re-establish recurring or scheduled loan payments
Recurring or scheduled loan payments will not transition to Columbia’s Commercial Online Banking. You will need to set them up beginning January 27, 2026. Any payments scheduled to occur between January 23-26 will not process. Learn more.
Save contacts within Zelle®
You will need to re-enroll in Zelle® and add your contacts through Columbia’s Commercial Online Banking. Zelle® also offers a convenient way to do this through your device’s contact list. Learn more.
Download or print international payment transaction history, trade confirmations and statements from the Pacific Premier Trade Connect system
These will not transition to the ColumbiaXchange system. Learn more.
Download history from your current Remote Deposit Capture service
History will not transition to Columbia’s Commercial Online Banking system. Learn more.
Follow the first-time login instructions
You will receive first-time login instructions in the mail by January 20, 2026. You can also find them by visiting this page. Follow these to guide you through your first login to Columbia’s Personal Online Banking system, beginning January 26, 2026.
Service Interruptions
The following services will be interrupted during the transition:
|
Mobile Deposit |
You will no longer be able to use the Mobile Deposit function within Pacific Premier’s Business mobile app. |
|
Monday, 1/26/26 – 7:00 a.m. PT |
Begin accessing Mobile Deposit services after downloading Columbia’s Commercial Mobile app. |
|
Zelle® |
You will be automatically un-enrolled from Zelle®, disconnecting your Pacific Premier Bank-linked mobile numbers and email addresses.
|
|
Monday, 1/26/26 – 7:00 a.m. PT |
You will need to re-enroll with Zelle® through Columbia’s Commercial Online Banking or the Commercial Mobile app. |
|
Pacific Premier Business Online and Mobile Banking |
You will no longer be able to access Pacific Premier Business Online Banking or the mobile app. |
|
Monday, 1/26/26 – 7:00 a.m. PT |
Log into Columbia’s Commercial Online Banking or the Columbia Commercial Mobile app to access your accounts. |
|
Business Bill Pay |
Payments should not be scheduled after this time. Bill Pay will no longer be accessible after 4:00 p.m. PT. |
|
Monday, 1/26/26 – 7:00 a.m. PT |
Access Bill Pay through Columbia’s Commercial Online Banking. |
|
ACH Services |
Final ACH batches must be released. Only ACH items with an effective date of 1/26/26 or prior should be sent using Pacific Premier Business Online Banking. |
|
Monday, 1/26/26 – 7:00 a.m. PT |
Log into Columbia’s Commercial Online Banking for ACH items with an effective date of 1/27/26 or later. The ACH cutoff time remains 5:00 p.m. PT and is extended to 12:30 p.m. PT for same-day transactions |
|
ACH Positive Pay, Check Positive Pay, Payee Match and Reverse Positive Pay |
Positive Pay will no longer be available through Pacific Premier Business Online Banking. |
|
Monday, 1/26/26 – 7:00 a.m. PT |
Access Positive Pay through Columbia’s Commercial Online Banking. |
|
Trade Connect International Payment |
You will no longer be able to send international wires through Pacific Premier Trade Connect in online banking. |
|
Monday, 1/26/26 – 7:00 a.m. PT |
Access ColumbiaXchange through Columbia’s Commercial Online Banking to send international wires. |
|
Quicken, QuickBooks and other Intuit Products |
Ensure you’ve backed up your data. Deactivate and disconnect your online banking connection for accounts connected to Pacific Premier. |
|
After January 26, 2026 |
Reconnect your Quicken, QuickBooks or other Intuit products to Columbia’s Commercial Online Banking. |
|
Remote Deposit Capture |
You will no longer be able to access RDC through Pacific Premier Business Online Banking. |
|
Monday, 1/26/26 – 7:00 a.m. PT |
Access RDC through Columbia’s Commercial Online Banking. |
Transition Support
We are here to help you throughout the transition.
