Merger Center Home  >  Training  >  Business

User Guides

Use the information below to get to know the most important Commercial Online Banking tools and features.

General Navigation

  • Dashboard
  • Approvals & exceptions
  • Communications
  • Accessing support resources


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Administration

  • Adding and editing users
  • Resetting passwords and unlocking users
  • Setting up dual approvals
  • Viewing user activity log
  • Setting up alerts


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ACH Positive Pay

 

  • Dashboard
  • User management
  • Adding companies to the Approved List
  • Approved List maintenance and reporting
  • Changing transaction status
  • Transaction history
  • Notification rules and report
  • Setting up alerts


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Check Positive Pay

  • Entering and uploading check records
  • Uploading a file
  • Custom file definitions
  • Managing exceptions
  • View status of checks
  • Modifying existing records
  • Updating the stale date
  • Reporting
  • User permissions
  • Setting up alerts


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ACH Services

  • Sending a payment
  • Creating and modifying templates
  • Recurring payments
  • Approving transactions
  • Setting up alerts


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Wires

  • Sending a wire
  • Creating and modifying templates
  • Recurring payments
  • Approving wire transactions
  • Setting up alerts


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Online Statements

  • Enabling online statements
  • Viewing statements online


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Bill Pay

  • Adding a payee
  • Making a payment
  • Setting recurring payments
  • Modifying a recurring bill payment
  • Reviewing activity


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Commercial Mobile App

  • Logging in
  • Viewing accounts and transactions
  • Menu bar
  • Transferring funds
  • Approvals
  • Check Positive Pay


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Remote Deposit Capture

  • Setting up dual control
  • User profiles
  • Adding and changing user settings
  • Creating a new deposit
  • Correcting and balancing deposits
  • Adding or modifying open deposits
  • Returned deposited items
  • Marking, or Franking, of original checks
  • Research


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Trade Connect

  • Configure reports
  • View reports
  • View recurring payments
  • Obtain trade confirmations


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