What You Need to Do

Download history from current Remote Deposit Capture service: History will not transition to Columbia’s Commercial Online Banking system. If you have questions regarding Remote Deposit Capture history, please contact HOA Client Service.

Access Remote Deposit Capture within Columbia’s Commercial Online Banking: Beginning January 26, 2026, select Remote Deposit Check Capture from the Account Services menu. No additional credentials will be needed.

What You Need to Know

Layout and navigation: Pacific Premier’s Remote Deposit Capture and Columbia’s Remote Deposit Capture utilize the same underlying platform, ensuring a seamless transition and familiar user experience in terms of interface, functionality, and navigation.

Continue to use your existing scanner: Your scanner driver will update automatically to the columbiabank.com URL. Customers with a 6:00 p.m. PT cutoff time will extend to 8:00 p.m. PT starting January 26, 2026.

Deposit rejections: Single items will no longer be rejected. To reject an item, an entire deposit needs to be rejected and will be sent to pending so you can make a correction prior to submitting.

Deposits: Your submitted deposits will display as pending in your account until nightly posting. Deposited check funds are made available the next business day. If you are scanning to lockbox, this will continue without interruption.